Being Prepared free essay sample

When my scouting colleague Charlie and I looked at our haphazard structure, a sapling tied to the ground with sticks and leaves piled on top we smiled. It looked suitable to shelter two people, until the weather changed. When the heavens opened up and torrents of rain came lashing down, any semblance of â€Å"waterproofing† quickly failed. In the early morning hours, thunder and lightning arrived, forcing us to retreat from our rapidly deteriorating structure to canvas tents in camp. On future hiking and backpacking trips, back up plans, redundancies, and learning to adapt quickly became priorities. Learning to adapt is not merely something that pertains to being ready for any situation in the backcountry. Personal growth and adaptation is an indispensable skill on the road of life. My Eagle project involved obtaining materials and services from my local government, learning how to work within these institutions is not a skill mastered in the classroom. We will write a custom essay sample on Being Prepared or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page On the path to completing my project, trying to establish meaningful communication with my town’s bureaucracy was a challenge in and of itself. My email’s outbox had probably ten times more emails sent out than would ever appear in my inbox. Many town agencies’ phones go straight to voicemail, where town employees listening to the messages must have come to know me well but neglected to ever call back. The temptation to throw up my hands and say â€Å"to hell with it† was present but a part of me knew the larger goal at hand demanded some attitude adjustment. Patience and understanding that I was not the only person who needed help in the town was humbling. I spent part of my scouting career as a headstrong individual with some uncompromising views. In middle school I rejected the religious upbringing I had been brought up with and was convinced the only correct take on the world is that the universe was a cold, random, godless one. Despite how these convictions are in juxtaposition to the Boy Scout’s religious overtones, I still came to our weekly meeting in the United Methodist Church’s basement. My continual exposure to religious individuals in my Troop and the great works they do to help others helped soften my view. I was not by any means â€Å"a better person† because I rejected God. I toned down as a result ofbeing in contact with a broad, diverse circle of individuals who I am glad I didn’t reject. I adapted to have the best relations possible with those around me. Expanding the scope of my view on the world while learning skills on how to adapt and plan for it makes who I am a substantially better individual. I need to understand my world more carefully through experience. With an expanded world view, I realize I must further my experiences and encounters with others in order to prepare and adapt for life’s challenges.

Little Red Riding Hood Essays

Little Red Riding Hood Essays Little Red Riding Hood Paper Little Red Riding Hood Paper Little Reds Bad Characteristics Throughout the different versions of Little Red Riding Hood, the character, Little Red, is tricked into telling the wolf where her sick grandmother lives. The wolf then takes advantage of Little Reds innocence and unintelligence by arriving at the grandmothers house first and eating her before Little Red can visit with her sick grandmother. Although her innocence could have been the reason she told the wolf information when she should have kept to herself. It couldVe even been the fact that she is too unintelligent to realize her actions have a cause and effect to them. Actually, it was a combination of innocence and unetelligence that causes the situations in the fairy tale. These two traits go hand and hand, giving the wolf the opportunities he needs to get a good meal out of the huge ordeal. Early in the story Little Red Riding Hood by Charles Perrault, Little Red told the wolf exactly where her sick grandmother lives. She lives beyond the mill you can see over there, in the first house you come to in the village (34). This evidence exposes Little Reds innocence. By not knowing any better, she breaks the rule of Never talk to strangers. She told the unknown, dangerous wolf where her vulnerable grandmother lives. The wolf then took the opportunity that Little Red Riding Hood has given him to race to grandmothers house and eat the poor sick grandmother before Little Red has the chance to arrive and aid her. Because of Little Reds innocence, the wolf was able to take advantage of her. Leading to consequences she has to face. Later on in the tale, Little Red shows her another example of innocence when she arrives to her grandmothers house in the Little Red Riding Hood by Charles Perraults version of the fairy tale. The wolf had already eaten the grandmother and disguised himself by wearing her clothes. Little Red Riding Hood heard the hoarse voice of the wolf and thought that her grandmother must have caught a cold (34). This provides evidence that Little Red did not remember the wolfs voice after Just talking to him earlier that same day. By being to childish and innocent, she did not play close attention and not taking in consideration that the wolf is dangerous and should be cautious when coming into contact with. Since she was careless, the wolf tricks Little Red into thinking he was her grandmother. Since she failed to remember his voice one, this resulted in the wolf successfully tricking her for a second time. In a different version of the tale Little Red Cap by Jacob and Wilhelm Grimm Little Red is too innocent to realize the door was surprisingly open already, giving her a gut feeling that something was wrong. She was surprised to find the door open, and when she stepped into the house she had such a strange feeling that she said to herself: My goodness, Im usually so glad to see grandmother. Why am I frightened today? (36). She ignored these unusual signs and went into the house with no suspension rather than being alert of danger. Since she was not alert and aware, she kept her two characteristics of being innocent and unintelligent strong. She was too innocent to think that something was wrong and to proceed with caution. In addition, she lack intelligence by not realizing that her gut was telling her something was different and to be more careful while entering grandmoth ers house. Leading to another cause and affect into the story. Since she walked into the open house without thoughtfulness, she paid the price by being gobbled up. Little Reds unintelligence trait also affects the choices she made throughout the tale. In the ersion Little Red Cap by Jacob and Wilhelm Grimm she did not have the knowledge of the wolf being a wicked beast and should be cautious when interacting with a wolf. But Little Red Cap didnt know what a wicked beast he was so she wasnt afraid of him. (36). This proves to the reader that Little Red Cap did not have the knowledge of the wolf being a force to reckon with. Her unintelligence blinded her to obtain the knowledge to know how wicked the wolf is. Resulting in the wolf being able to abstract information of Little Reds grandmother location and being able to eat the sick grandmother. Little Red revels her lack of intelligence in the story Little Red Cap by Jacob and Wilhelm Grimm. She fails to see the wolf disguised as her grandmother by wearing her grandmothers clothing. Then she put on her clothes and her nightcap, lay down in the bed, and drew the curtains. (36). Little Red fails to recognize that the wolf is not her grandmother and is deceiving her. She should have noticed a difference between a hairy animal that is much larger than a sick old grandmother. In result of Little Red not being able to tell that it was a wicked beast, she was dealt the same fate as her grandmother. In addition, throughout all versions of Little Red Riding Hood, she asks the wolf, who she believes is her grandmother, questions. For example in the story Little Red Riding Hood by Charles Perrault she asks, Grandmother, what big ears you have! All the better to hear you with, my dear (35) or Grandmother, what big arms you have! All the better to hold you with, my dear (35). Little Red calls out the obvious traits that divide the differences of physical appearance between a human and a wolf. By not being able to tell the difference between a wolf and a grandmother proves the lack of intelligence that Little Red has. In result of her lack of intelligence, she also is gobbled up by the wolf, just like her sick grandmother. In conclusion to all the evidence collected from the different versions of Little Red Riding Hood, evidence proves that the combination of Little Reds traits caused the outcome of the fairy tale versus a single trait causing the scenario to form. Since she was to innocence to see the wolfs tricks, she had to face consequences. Both the traits of innocence and unintelligence play a huge role in the fairy tale. Giving the wolf leverage to trick Little Red and to ultimately eating her poor, sick grandmother.

Fighting Crime Case Study Essay Example | Topics and Well Written Essays - 250 words

Fighting Crime Case Study - Essay Example The problems that accost the efforts of fighting crime are multifaceted, with some touching on the nature of criminal justice, while others are not related to the American justice system. One of the problems that beset war on crime is overcrowding in prisons. Walmsley (2005) for instance points out that not only is America imprisoning more people than Russia is doing, but that for every 100,000 Americans, 714 are in prison also. Racial profiling is presented as a force against the fair justice system. For instance, the African American makes up 13% of the US population yet it accounts for 40.7% of America’s 2.1 million convicts. As is pointed out further, these politicians are part of policymakers who relegate themselves to linear thinking, instead of approaching issues from general to specific perspective.Again, it is pointed out that part, this is because law-abiding citizens naturally prefer malefactors to be in jail, yet they also make up the American majority. Because of this, candidates whose policies favor incarceration in lieu of parole are likely to win. The flipside of this is that overcrowding in the prison system proliferates crime in the same system.  

Moral Development Essay Example | Topics and Well Written Essays - 250 words

Moral Development - Essay Example At this level the child determines goodness or badness of an action by the physical consequences, rather than by thinking about respect for others. The second stage there may be some consideration of others but there must be reciprocity, â€Å"you scratch my back, and I’ll scratch yours† (Kohlberg 53). In the conventional level an understanding of norms and conventions necessary for the society is developing. People in stage 3 in this level are aware of others’ feelings; they define right and wrong based on what other people close to them expect. They begin to appreciate values such as trust, loyalty and respect. At stage 4 the circle of people to be considered is widening. People now define right in terms of the wider society. Kohlberg called this the ‘law and order’ orientation. In the postconventional level reasoning is based on principles. In stage 5 reasoning is based on ethical fairness principles. Stage 6 represents a high regard for life and human welfare that is universal and not dependent on any particular culture or society. People at this level are thought to act with great conscience and follow abstract ethical principles.

Nursing Decision Making Essay Example | Topics and Well Written Essays - 1750 words

Nursing Decision Making - Essay Example The advancement of technology has fueled various practices even in the nursing profession that has in turn caused a revolution in the way that nurses make decisions. Nursing embraces technology especially since there has been tremendous revamp as a consequence of its incorporation in the nursing profession (Hardy, Garbett, Titchen, Manley, 2002, p.200). There are conditions where nurses have to make sober and most feasible decisions when it comes to patients suffering acute conditions. These patients have to be accorded precise care in order to ensure their comfortable recovery in health institutions. Many patients have faced situations where they do not recover out of their illnesses since nurses do not have ample reasoning skills (Del Bueno, 2005, p.202). This is a result of nurses not making correct assessment of the patients they have in their centers, where they are supposed to evaluate the most ill patients and offer them the help they need. This papers purports to evaluate the importance of critical thinking for nurses in their provision of healthcare to patients. The situation in health facilities is that ‘at risk’ patients are fitted with a device that notices complex fatal situations such as cardiac arrests and warns the health administration in order to offer them quick response (Ebright, Urden, Patterson, Chalko, 2003, p.635). Quite often though, the nurses in all over the world do not possess the right planning skills when offering administration of health care to patients. While the degree of complexity in diseases is increasing indefinitely, nursing profession has adopted the information and technology empowerment to offer their patients the best kind of healthcare. However, this has not been totally comprehensive in offering healthcare and it calls for additional endeavors to coach nurses. The profession management found it fit to complement nurses with teaching in critical thinking skills in an effort to reduce poor clinical reason ing. Research conducted by an Australian institution for instance, showed that the level of ‘unsafe’ nurses in the United States stands at 70%. This translates to the high number of fatalities of patients under healthcare and in retaliation critical thinking education scheme has been boosted to allow for better service provision. Critical Reasoning It is defined as the clinical way that nurses and other healthcare providers perceive the situations that face them in providing their services to patients. It may also be called problem solving, critical thinking, clinical judgment or decision making. Clinical judgment is assessing the problem a patient is facing. Nurses therefore need to be well equipped to make a distinction between symptoms, collecting evidence of illness, understanding them, evaluating the possible solutions to ease illness and implement the best possible solution. The process of clinical reasoning is the ability of a nurse to assess the situation of the patients in terms of their symptoms, understand them, evaluate possible solutions, implement the best solution, know the outcomes possible for the patient and to internalize the processes (Thompson & Dowding, 2002, p.50). There is not really a certain way that nurses have to make sober clinical reasoning solutions. The basic process however involves ?collection, description and understanding’. The reason why nurses should learn from these situations is because precedence is also a form of clinical reasoning. When for instance, a nurse encounters a problem in a patient they are best placed to make a decision if they had encountered identical problems in other patients and therefore make decisions based on

The Bluest Eye, Toni Morrison

The Bluest Eye, Toni Morrison There are many beautiful things in this world. There are beautiful people, beautiful places, and beautiful things. When telling a story there are ways to portray beauty. Then, on the other hand there are ugly things in this world. Things like the way people look, how situations can be, or how people can be treated. In every book the author will either look to tell the good parts of a story, or to show the bad in the situation. For example, an author could take a person and tell about how fat or poor the person is, and looks to entertain by pointing out those facts. Then on the other hand the author could talk about how perfect and rich a persons life is, and looks to entertain by talking about this. Well in the novel The Bluest Eye Toni Morrison does not portray beauty, but instead shows the ugliness in the world. Toni Morrison shows that it was very hard for Pecola in everyday life. For starters, Pecola was not the richest person. In fact, she and her family where very poor and living in poverty. As stated by Toni Morrison in the novel Although their poverty was traditional and stultifying, it was not unique. (Morrison 38). This quote is talking about the financial issues if the Breedloves family. It states that it is the average poor person situation. Theres nothing too deep about the issue. Instead of Toni Morrison talking about how poor the family is, she could have just shed more light on the good things out of the situation. She shows the way Pecola had to feel every time she wakes up. Out off all of the good things going in the world Pecola has bad things happening to her. Pecola also has to deal with being ugly. In The Bluest Eye it was also stated No one could have convinced them that were not relentlessly and aggressively ugly. (Morrison 38). This quote is showing the attitude that they had about themselves. It says that they felt no one could say much to prove them as not being ugly. They didnt really think highly of themselves. Toni shows how horrible life was for Pecola and her whole family being reminded every day that they are not beautiful. Having in the back of their minds that nobody feels that they are beautiful. In the novel The Bluest Eye Toni Morrison shows how sick and cruel people can be. Racism was shown very heavily towards Pecolas father Cholly when he was caught in the woods with a white girl. Two racist white men picked the perfect opportunity to show the sickness of racism. A recent article stated and we observe Chollys humiliating and traumatic sexual experience at the hands of two white, racist hunters. (Blumenthal 118). The quote tells about a sexual encounter with Cholly. He is caught in the act by two white racist hunters. They proceeded to humiliate him. In the world today sex goes on pretty much everywhere, but it is even worse that in this particular incident a black man was caught in the act by two racist whites. And, instead of just going about their business they just had to humiliate him by forcing him to continue as they watched. The two white men showed no remorse. Also, in The Bluest Eye Toni Morrison began to shed a little light on the cruelty of a fathers relation ship. A recent article shows a readers feelings about the situation, Father will you play with Jane becomes indicative of something darker (Blumenthal 117). This quote shows hidden darkness. It shows how one phrase can become something totally different. It implies that the father is a negative character. Its just shows the sickness of how a father can go and begin to have feelings for his very own blood daughter. Toni portrays this in the novel, and in fact has an entire section in it about the father not controlling his feelings, and actually getting physical with his daughter. Toni has no problem showing how evil the minds of people can be in this day and time, and its only getting worse. Toni Morrison shows how dreams never became reality, and how a young childs is never answered in the particular situation. In the novel Pecola sees her friends and other people around her with beautiful families. She sees this and starts to get ideas about how it would be to have a family like this. In a recent article from a reviewer of The Bluest Eye it was stated she also wants a family unlike her own. (Hirsch 3). In this quote the author is pointing out what Pecola wants. She wants a family not like her own. She doesnt like the one she has. This shows that there is a real issue due to the fact that a poor little girl has to go through feeling as if her family isnt so great, and that she could use a new, more perfect like family. Also Toni Morrison begins the novel off putting in how a perfect family would be with the Dick and Jane story. She does this almost as if to tease the reader that the story will be a perfect life time story. A reviewer recorded Mother, Father, Dick and J ane live in the green -and- white house. They are very happy. (Hirsch 3). This quote shows the perfect family of Dick and Jane. It tells about the house they live in. It is also very vague on details. The reason for Toni Morrison putting this in the beginning of the book was to show you a model beautiful family. Then she writes a novel about a very dysfunctional family. She points out almost everything that could be bad about a family. She shows a daughter being raped, a little girl being inappropriately touched, and a black man being forced to continue to have sex with a girl in front of two racist men. In the novel The Bluest Eye Toni Morrison shows the difficulties and struggles people had to deal with during this time. Most of the time a person is judged only on how they look, and are treated accordingly. In the novel a woman was decribed in these exact words Paulines blackness, her pregnancy, and every other manifestation of her physicality are entirely absent from her visual and cultural intake. (Rokotnitz 396). The quote is talking about Paulines physical appearance. It says that she I basically different on the inside than she is on the outside. She may look a certain way but it doesnt mean she feels that way. Even though she has a very different personality than the way she looks, she still has to deal with those who do not know her personally. She is constantly judged off of the first look. This is just one of the many situations that where dealt with during this time. Another incident deals with a little girl feeling guilty about something that she didnt fully understand. An article for a reader mentions from the novel Claudia holds herself responsible, believing she was to blame for these premature deaths. (Rokotnitz 401). The quote shows that Claudia feels guilty. She feels responsible for the death of the babies. She is too young at the time to understand the entire situation. This shows the ugliness of the novel. A young girl feels guilty of a death. This isnt something a young child should have to go through. Just imagine the hurt she feels and how she will be scared. Toni Morrison portrays the ugliness of the world in the novel The Bluest Eye. For starters, she shows how difficult life can be for the young girl Pecola growing up. Pecola and her family where not wealthy at all. They were actually poor and nothing was unique about them, They were just another poor family, and she had to wake up and deal with this every day. Not only was her and her family poor, but they were also very ugly. No one, including themselves, felt that they were beautiful. They had no hope or self esteem for themselves. Morrison also shows the cruelties of the way people were treated with the two white racist hunters forcing Cholly to continue to have sexual relations. And also, how sick a father could be to harness impure thoughts about a very own blood daughter. Morrison also shows that nothing good happens in this girls life. She dreams of having a perfect family unlike the one she has. In the end, Toni Morrison pointed out nothing beautiful in the story.

Putting service users at the heart of provision Essay

Anti-discriminatory practice is promoted in health and social care settings through putting service users at the heart of provision, ‘this means to focus on what the person needs and provide is, giving them control and power over their lives, rather than just telling them what services are available.’ (Health and Social Care, Hodder, Rasheed et al, page 27, 2010) The individual is put at the heart of service provision, the health and social care sector needs to, empower individuals, provide active support consistent with the beliefs, culture and preferences of the individual, promote individuals’ rights, choices and well-being and support individuals to express their needs and preferences. All care is centred around the individual’s needs. This means that in a health care setting a care plan will be done with the resident so that the resident feels they have control over their care and the staff would be able to care for that service user according the their preferences, sometimes it not possible for the service user themselves to tell the staff their preferences, this could be because of a disability, such as learning difficulties or someone who has a hearing impairment, then the service user could have a family member or an advocate can speak on behalf of them because if the care worker doesn’t do the care plan with them then this will not empower the service user and their care will not be to their preferences which could be very distressing for the resident. Empowering individuals Empowerment is one of the fundamental principles of care work, empowerment is about enabling people to take control of their lives through choices and be as independent as possible. It is important in a health and social care setting that they make service users feel like they are still in control, giving them choices about their care, even just little things like where does the individual want to sit, will make them feel more empowered and feel less like their life has been taken control of. In these settings staff members will do care plans with the service users to make them feel involved  and like they have control over their care. Even if the care workers don’t totally agree with the service users decisions they can only advise against it and will have to accept and support whatever decision is made by the individual. Service users will feel more valued when they are being empowered. It is also important that staff allow the service user to be as independent as possible and only helping them where it’s needed so that the individual doesn’t feel like there independence has been taken. A difficulty with this could be if a service user lacks mental capacity, and did not have any immediate family around them, then it would be down to the professionals to make decisions about their care, and would choose the best options for that individual concerning their care, so this would mean that the service user might not feel empowered as they are unable to make their own choices. Balancing individuals rights with the rights of others Balancing individual’s rights with the rights of others requires very good organisation, negotiating and communication skills it will also require the support of a network of services with everyone in that service working towards a solution for individual rights. It’s about allowing residents to have a choice, because they have individual rights. an example of this could be if some residents wanted to watch a specific television programme but a couple other residents wanted to watch something else, the staff member would then have to negotiate with the residents and organise a room where the other residents can watch what they wish so that everyone possible is happy with what they are watching. A problem with this could be if the staff member did not have very good communication skills and was not able to negotiate effectively with the service users, because they have a lack of training in this area, to overcome this difficulty employees need to ensure all staff members have up to date and appropriate training so that the staff member is prepared for everything and knows how to balance individuals rights with the rights of others and how to deal with the conflict. Culture and preferences of the individual This means understanding and helping promote the service users culture, religion and preferences, and taking this into account when making decisions in the health and social care setting. An example of this could be if a resident in a care home was a Muslim then the staff members would have to ensure they are able to meet the needs of this faith like that halal meat is available for the resident and there is an area available where the resident can pray if they wish to do so. Also staff members have to support anyone who comes into the service by ensuring they are listened to and receive any support they need with their reading, socialising or personal care and that it is met with sensitivity, some service users may need the support of an advocate if they have communication issues or learning difficulties. The main forms of support may be advice and guidelines, physical support, mental health support, medical and care planning information and social support. A difficulty with this could be that staff members have not been trained in this area, and do not know about how religions and cultures and what their specific needs are. To overcome this difficulty, staff members should have training in diversity, and learn about other cultures so that they are able to meet the needs of individuals. Another difficulty with this could be that the care home may not have a spare room for residents to pray in, if so then care homes can provide a space in the resident’s room, or clear out a room that isn’t necessarily needed so that a praying area is there, also staff members could take residents out of the care home to a mosque, church, or religious setting of their choice, when it is convenient to do so. Supporting individuals to express their needs and preferences This means supporting a service user, who may not be able to communicate effectively, in expressing their needs and preferences so that the service user is happy with the care they are receiving and it meets their likes and dislikes. An example of this could be supporting someone who is deaf, by helping them express their needs and preferences it could mean they would have to use British sign language signers or lip speakers. It is important to keep the individual informed about what is happening to them and what will happen in the future concerning their care, and also services have to make sure the individual can express their needs and preferences. An  interpreter can be used for someone who doesn’t speak the local language of the health and social care setting; this could be a professional or could be a family member or friend. A problem with this could be that if someone who does not speak the local language is a new resident in a care home and has no immediate family, so staff members would struggle to meet the needs and demands of this new service user. To overcome this problem, staff members would have to use an interpreter who spoke both the local language and the resident’s main language. An interpreter can be quite expensive, which is another difficulty the health and social care setting will face, but in some circumstances interpreters are paid for by the NHS, if done privately it can cost a lot of money. Another way to overcome this difficulty if is staff members do small training courses in sign language so they will know the basics for when a service user with a hearing impairment uses that service. If a resident does not speak the local language then a few members of staff could learn the basics in that language so they are able to communicate more effectively with that service user. Identifying and challenging discrimination Within health and social care settings it is important that if any discrimination is identified it has to be challenged immediately, this is so the victim of the discrimination does not suffer anymore and this can be achieved by staff training and development, so that staff have an awareness of what to do if they see any discrimination and gives them a sense of awareness on the subject, telling a high authority like a manager when any rules concerning discrimination are broken by an individual, challenging inappropriate language, challenging any work colleagues who are demonstrating discriminatory behaviour towards another individual or a group of people and also implementations of government policies and guidelines on discrimination. An example of identifying and challenging discrimination would be if a care worker in a care home saw a fellow care worker treating one individual a lot different to the rest in a negative manner, calling them rude names and shouting at them just because they are of different race, then the care worker could either speak to their colleague about this informing them to stop or go to their manager who can then investigate and  take the right measures to ensure the discrimination stops. A difficulty with this could be that a staff member doesn’t have much confidence and feels too scared to speak to their manager about an incident they have witnessed, to overcome this difficulty staff members can use the ‘whistle blowing policy’ Every health and social care setting has a whistle blowing policy which is when a worker reports suspected wrongdoing at work. Officially this is called ‘making a disclosure in the public interest’. A worker can report things that aren’t right, are illegal or if anyone at work is neglecting their duty, this is all done anonymously. Promoting individuals’ rights, choices and wellbeing Active promotion of individuals’ rights, choices and wellbeing can be demonstrated in the way care workers in a health and social care setting work one to one with service users. By offering people a choice related to their care can make a big difference to how that service user feels and responds to the service, as they will feel more in control of their care and treatment, which will empower the individual. Choices from food to personal care are all vital and key to the services offered by health and social care workers, these choices are central to the wellbeing of the individual, such like what clothes to wear that day or what to eat that day, all of this promotes the individuals rights and wellbeing. â€Å"In health and social care, choice is being taken into much wider avenues through the way we access and use the public services available to us† (BTEC National Health and Social Care Book 1, Stretch, page 93, 2007). A problem with this could be that a staff member is not aware of the fact they should offer all service users a choice to make them feel empowered, to overcome this the employee (manager) should ensure that all staff members are appropriately trained in the area, and any new staff members are aware of this, so that all service users can be offered a choice. Another difficulty is that staff members may be aware they have to offer a choice to service users, but may have a bad attitude towards this and purposely not give services users a choice and therefore not empowering them, to overcome this all settings need to keep updating training, and ensure that all staff members are following the rules and regulations of such policies and if they are not to take appropriate  actions. Also to help overcome this difficulty the settings should have copies of some policies on the wall in an office, and the rest available to view by staff members at any time, this will ensure that any queries about policies or Acts, such as the disability discriminatory Act, can be sorted by checking the policy itself or asking a higher member of staff like a manager. All policies must be kept up to date. Policies and procedures Policies and procedures are designed determine all key choices and actions, and all activities take place within the limitations set by them. Procedures are the precise methods that are set in place to express policies in action in day-to-day operations of the health and social care setting. Together, policies and procedures ensure that a point of view held by the higher authority such as a manager of the health and social care setting is turned into steps that result in an outcome compatible with that view. An example of a policy in a health and social care setting would be the ‘anti-harassment policy’, ‘organisations and work places must have a policy in place, by law, which deals with issues of harassment or bullying, whether it is on the grounds of sexuality, race, ethnicity, gender, beliefs, sexuality orientation, marital status or disability’ (health and social care, book 1, stretch, 2012, page 76) this supports anti- discriminatory practice because wh en someone is harassed or bullied it is often on the grounds of discrimination, so this policy is against this happening which will help protect service users when they are in health and social care settings. Another example of a policy or procedure is the ‘Complaint procedures’, all health and social care organisations must have this procedure by law, the procedure states that if somebody complains, they have the right to, have their complaint dealt with efficiently, have their complaint properly investigated, know the outcome of any investigation into their complaint, take their complaint to higher authority and receive compensation if they have been harmed, this will support the anti-discriminatory practice because if someone puts in a complaint about discrimination, or anti-discriminatory practice, then the organisation will have to follow the rules of the complaints procedure so the complaint will  be dealt with properly and hopefully improve the anti-discriminatory practice in that health and social care setting. Also another example for a policy that supports the anti-discriminatory practice would be the ‘Confidentiality’ policy. The guidelines on this are clearly stated in the data protection act. Every health and social care professional will have to make sure they keep information about their service users confidential. The only time that confidentiality needs to be broken is when there is a risk of the individual harming themselves, hides abusive or potentially abusive situations or threatens the life of an individual. This helps support anti-discriminatory because service users will feel like they can trust their care workers and not feel like that care worker will abuse that trust and humiliate the service user by not keeping their information confidential, so the service user will feel no matter who they are the care workers have to keep their information confidential, so they cannot be discriminated against and have their information leaked by care workers.